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If you can no longer make a shift you’ve joined, leave it so the space is free for someone else. You can only leave a shift you’re on.
1

Open Shifts

Tap Shifts in the bottom navigation bar.
2

Find your shift

Go to the month of the shift and scroll to it. A shift you’re on shows a Leave button instead of Join.To find all your shifts quickly, search for your name. See Find shifts that need team members.
3

Tap Leave

Tap Leave at the bottom of the shift card. The button shows Leaving… while the change is saved.
Shift card for a shift the user is on, with a Leave button

A shift card with the Leave button

You can also tap the service name to open Shift Details and tap Leave Shift there.

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What happens next

  • A message at the top of the screen says “You successfully left the shift!”
  • Your name is removed from Assigned on the shift card.
  • The Leave button changes back to Join, so you can rejoin if your plans change.

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Common problems

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There’s no Leave button

You’re not on this shift. Check you’re looking at the right Sunday and service time.

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You see “Failed to leave shift”

Check your internet connection and tap Leave again. If it keeps happening, ask an admin to take you off the shift.