Fixes for invitation, sign-in, shift and dashboard problems.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"OBC Rotapad","colors":{"primary":"#6b46ff","light":"#7c5cff","dark":"#5a35e6"},"logo":{"light":"https://mintcdn.com/obc/EQ2XqHY_6MxJUgkH/logo/rotapad-logo.png?fit=max\u0026auto=format\u0026n=EQ2XqHY_6MxJUgkH\u0026q=85\u0026s=1b307cbc1e4251b6e1f1f0efd7303d95","dark":"https://mintcdn.com/obc/EQ2XqHY_6MxJUgkH/logo/rotapad-logo.png?fit=max\u0026auto=format\u0026n=EQ2XqHY_6MxJUgkH\u0026q=85\u0026s=1b307cbc1e4251b6e1f1f0efd7303d95","href":"/"},"favicon":"https://mintcdn.com/obc/EQ2XqHY_6MxJUgkH/favicon.png?fit=max\u0026auto=format\u0026n=EQ2XqHY_6MxJUgkH\u0026q=85\u0026s=cfc50b0d5e6d8a1c9ba6f9b6572add12","contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"obc","hasAudioNarration":false,"actualSubdomain":"obc","customDomains":["help.rotapad.com"],"gitSource":{"type":"github","owner":"kijezie-ui","repo":"obc-rotapad-docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"chroma":{"latestBuiltDeploymentHistoryId":"6ad1b2804cfdec4aba7cfdd0","collectionId":"c9f1c4c8-0ba9-4170-a1f8-b51a3681d56b","liveDeploymentHistoryId":"6ad1b2804cfdec4aba7cfdd0","schemaVersion":"v3"},"entitlements":{},"buildId":"6ad1e97bfa14c20c13960793","clientVersion":"0.0.3865","searchFilterCounts":[{"language":"default","tag":"Your account","count":4},{"language":"default","tag":"For admins","count":4},{"language":"default","tag":"Getting started","count":4},{"language":"default","tag":"Shifts","count":4},{"language":"default","tag":"Help","count":2}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true},"hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-v7-file-tree","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"pause-universal-search-reconcile","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"per-site-search-delta","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-branches-v2-autocommit","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-branches-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-private-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"teamspace","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-nav-generations","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-agent-model-picker","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"client-snapshot-docs-config","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"isAtlas":false,"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"help/troubleshooting","slug":"/help/troubleshooting","pageMetadata":{"title":"Troubleshooting","description":"Fixes for invitation, sign-in, shift and dashboard problems.","href":"/help/troubleshooting"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Fixes for invitation, sign-in, shift and dashboard problems.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){return _jsx(_Fragment,{})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Troubleshooting","description":"Fixes for invitation, sign-in, shift and dashboard problems.","href":"/help/troubleshooting"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":[],"subdomain":"obc","siteName":"OBC Rotapad","title":"Troubleshooting - OBC Rotapad","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-10-16T09:08:16.278Z","originalFileLocation":"help/troubleshooting.mdx"},"headHtml":"\u003cmeta data-mint-head name=\"description\" content=\"Fixes for invitation, sign-in, shift and dashboard problems.\">\u003cmeta data-mint-head name=\"application-name\" content=\"OBC Rotapad\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Troubleshooting - OBC Rotapad\">\u003cmeta data-mint-head property=\"og:description\" content=\"Fixes for invitation, sign-in, shift and dashboard problems.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"OBC Rotapad\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://help.rotapad.com/help/troubleshooting\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Troubleshooting - OBC Rotapad\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Fixes for invitation, sign-in, shift and dashboard problems.\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/obc/xsmFZU7lV6enbU6Y/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"OBC Rotapad\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#6b46ff\">\u003clink data-mint-head rel=\"canonical\" href=\"https://help.rotapad.com/help/troubleshooting\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/help/troubleshooting.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://help.rotapad.com/#organization\",\"name\":\"OBC Rotapad\",\"url\":\"https://help.rotapad.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/obc/EQ2XqHY_6MxJUgkH/logo/rotapad-logo.png?fit=max\u0026auto=format\u0026n=EQ2XqHY_6MxJUgkH\u0026q=85\u0026s=1b307cbc1e4251b6e1f1f0efd7303d95\"}},{\"@type\":\"WebSite\",\"@id\":\"https://help.rotapad.com#website\",\"name\":\"OBC Rotapad\",\"url\":\"https://help.rotapad.com\",\"publisher\":{\"@id\":\"https://help.rotapad.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://help.rotapad.com/help/troubleshooting#webpage\",\"url\":\"https://help.rotapad.com/help/troubleshooting\",\"name\":\"Troubleshooting\",\"description\":\"Fixes for invitation, sign-in, shift and dashboard problems.\",\"dateModified\":\"2026-10-16T09:08:16.278Z\",\"isPartOf\":{\"@id\":\"https://help.rotapad.com#website\"},\"breadcrumb\":{\"@id\":\"https://help.rotapad.com/help/troubleshooting#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://help.rotapad.com/help/troubleshooting#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Help\",\"item\":\"https://help.rotapad.com/help/reset-your-password\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Troubleshooting\",\"item\":\"https://help.rotapad.com/help/troubleshooting\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://help.rotapad.com/help/troubleshooting#article\",\"headline\":\"Troubleshooting\",\"name\":\"Troubleshooting\",\"description\":\"Fixes for invitation, sign-in, shift and dashboard problems.\",\"url\":\"https://help.rotapad.com/help/troubleshooting\",\"mainEntityOfPage\":{\"@id\":\"https://help.rotapad.com/help/troubleshooting#webpage\"},\"dateModified\":\"2026-10-16T09:08:16.278Z\",\"publisher\":{\"@id\":\"https://help.rotapad.com/#organization\"},\"isPartOf\":{\"@id\":\"https://help.rotapad.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"OBC Rotapad\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"OBC Rotapad","nav":{"global":null,"groups":[{"group":"Getting started","pages":[{"title":"Welcome to OBC Rotapad","description":"What OBC Rotapad is, what members and admins can do, and where to start.","href":"/index"},{"title":"Accept your invitation","description":"Open your invitation email, create your account, and get to the Shifts page.","href":"/getting-started/accept-your-invitation"},{"title":"Sign in and out","description":"Sign in with your email and password, and sign out from the user menu.","href":"/getting-started/sign-in"},{"title":"Find your way around","description":"Use the bottom navigation, the header and the user menu on your phone.","href":"/getting-started/find-your-way-around"}]},{"group":"Shifts","pages":[{"title":"View the rota","description":"Change the month, read shift cards, open shift details and switch to calendar view.","href":"/shifts/view-the-rota"},{"title":"Join a shift","description":"Sign up for a shift from the Shifts page.","href":"/shifts/join-a-shift"},{"title":"Leave a shift","description":"Take yourself off a shift you've joined.","href":"/shifts/leave-a-shift"},{"title":"Find shifts that need team members","description":"Spot shifts with nobody on them, filter shifts by how full they are, or search for a team member's shifts.","href":"/shifts/find-shifts"}]},{"group":"Your account","pages":[{"title":"Update your profile","description":"Change your name and phone number.","href":"/account/update-your-profile"},{"title":"Check your notifications","description":"Read your notifications and mark them as read.","href":"/account/notifications"},{"title":"Send a broadcast","description":"Send an in-app message to some or all team members.","href":"/account/send-a-broadcast"},{"title":"Use the dashboard","description":"See shift totals, progress and team stats, and export them as a PDF.","href":"/account/dashboard"}]},{"group":"For admins","pages":[{"title":"Invite a team member","description":"Add someone to the team and track pending invitations.","href":"/admins/invite-a-team-member"},{"title":"Edit or remove a team member","description":"Change a team member's details, role or active status, or remove them.","href":"/admins/manage-team-members"},{"title":"Change who's on a shift","description":"Rename a shift, change who's assigned, or delete a shift.","href":"/admins/manage-shifts"},{"title":"Set service times","description":"Choose the service times that create shifts on the rota.","href":"/admins/set-service-times"}]},{"group":"Help","pages":[{"title":"Reset your password","description":"Get a code by email and choose a new password.","href":"/help/reset-your-password"},{"title":"Troubleshooting","description":"Fixes for invitation, sign-in, shift and dashboard problems.","href":"/help/troubleshooting"}]}]},"title":"Troubleshooting - OBC Rotapad","buildId":"dpl_33ETnXRdsYLr97cjMPs66KyshzXB","deploymentId":"dpl_33ETnXRdsYLr97cjMPs66KyshzXB","dynamics":[],"chunks":[]}
